Q1: Where is your factory located?
A: Our production facility is situated in Shenzhen, Guangdong
Province.This strategic location allows us to maintain efficient
supply chain operations and ensures timely delivery to both
domestic and international clients.
Q2: What are your delivery terms?
A: We support a range of international delivery terms to
accommodate different client needs, including EXW (Ex Works), FOB
(Free On Board), CFR (Cost and Freight), and CIF (Cost, Insurance,
and Freight).
Q3: What is the typical delivery time?
A: Generally, orders are fulfilled within 15 to 20 working days
after we confirm receipt of the initial deposit. This timeframe
covers manufacturing, quality inspection, and preparation for
shipment. Should any adjustments be necessary, we will communicate
proactively to keep you informed.
Q4: What are your payment terms?
A: Our standard payment structure is as follows: 30% of the total
amount via T/T (Telegraphic Transfer) as an advance deposit to
initiate production, with the remaining 70% balance due before
shipment.
Q5: How can I obtain a detailed quotation?
A: To tailor a quotation that accurately matches your requirements
and ensures optimal system performance, we kindly request the
following details:
1. System Type: Please specify whether you are considering an
off-grid, grid-tied, hybrid, or micro-inverter system.
2. Power Requirements: What is your estimated daily energy
consumption in kWh? Additionally, what is the peak or maximum power
demand (in kW) of your connected loads?
3. Backup Needs: In the event of prolonged poor weather (e.g., rain
or low sunlight), how many consecutive days would you like the
system to sustain power autonomously?
4. Installation Environment: Could you describe the setup location
(e.g., rooftop, ground mount, indoor/outdoor) and any notable
environmental factors such as climate, shading, or space
constraints?
5. Appliances and Load Types: What kinds of electrical devices will
be powered by the system? Please indicate if there are any
high-startup or impact loads (e.g., electric drills, pumps,
compressors), as these affect inverter sizing and system design.